Partner portal / Handbook
How to work with IronHeart.AI
Handbook-first partner work

Clear rules, clear offers, clear deployment paths.

Inspired by the handbook-first operating model: the partner should understand how to position products, qualify clients, request deployment, protect quality, and escalate technical questions before entering a live sales cycle.

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Partner trust comes from clarity.The handbook makes IronHeart.AI easier to sell, deploy, and govern.
01

Principles

IronHeart.AI enables partners to deploy AI-native operational systems for their clients. We do not position the company as a chatbot vendor. We sell infrastructure, execution, and deployable service capabilities.

  • Outcome before feature.
  • Deployment before speculation.
  • Use cases must be operationally real.
  • Human approval and client trust matter.
02

Qualification

A client is qualified when they have a real audience, workflow, device, event, expert, or service line that can benefit from AI-native infrastructure.

  • Who is the buyer?
  • What business process or public moment will change?
  • What budget and launch timeline exists?
  • What data, voice, knowledge, APIs, or venue conditions are required?
03

Deployment rules

Partners should not promise custom behavior before submitting a deployment request. IronHeart.AI validates feasibility, edge/offline needs, languages, integrations, hardware, and safety requirements.

04

Client communication

Use the sales kits as a baseline, then adapt to the client industry. Keep language calm and outcome-based. Avoid hype. Avoid claiming a robot or AI clone can do everything.

05

Technical handoff

For API/runtime projects, reference Hidoba Research docs: Voice Calls SDK, Texting API, and Dialog Analysis API. For robotics projects, capture latency, environment, device controls, offline requirements, and integration endpoints.

Open technical docs
06

Partner policy

This MVP uses mock data. Before production, partner access should include role permissions, NDA state, pricing visibility, lead registration, deployment approval, and billing rules.